M
Mook
Guest
I've got a dilemma. I ordered some steel for making knives, and I ordered 5 pieces, 18" long. I did it on line, and the charge on my debit card was right, and I waited for the shipment. Well, it came today, but they sent me 5 pieces of steel, 36" long -- they doubled my order. The packing slip even says 18" pieces, and the price billed is for 18" pieces...but I've got twice the metal.
The problem is that I don't have the funds right now to pay double. Do you think I ought to bring this to their attention, send it back, keep my mouth shut? I'd feel bad taking something I didn't pay for, but the opportunistic side of me says, hey, it's their mistake, not mine.
Now that I've thought about it, I'm going to call them tomorrow and just let them know the situation. If I were on their end of this kind of deal, I'd want to be treated fairly.
There! Problem solved! Thanks for the input
The problem is that I don't have the funds right now to pay double. Do you think I ought to bring this to their attention, send it back, keep my mouth shut? I'd feel bad taking something I didn't pay for, but the opportunistic side of me says, hey, it's their mistake, not mine.
Now that I've thought about it, I'm going to call them tomorrow and just let them know the situation. If I were on their end of this kind of deal, I'd want to be treated fairly.
There! Problem solved! Thanks for the input