Wayne Coe
Forum Owner - Moderator
I made a BIG MISTAKE that I won't ever make again and just want to warn all of you.
As most of you know, I'm just a small fish in a big pond. I am trying to supply knifemakers and blacksmiths with some of the things they need, motors, belt grinder workshops, and forge supplies. This is not a big business to me and any loss really hurts.
Last week I mailed two motors to Dave at Great Lakes Waterjet, Inc. I sent them parcel post and the post master asked if I wanted to put tracking on them. I commented about insurance and she said that tracking would be enough. Well, Dave got one motor 4 days later. The box was torn up, the switches that were sent were pulverized and the fan cover was ripped off and destroyed. The second motor (separate package) has yet to show up. I can't even start tracking for another 9 days. The Postal Service is only to quick to ask me, "Well, did you buy insurance?" No, I was told the tracking would take care of it. Well, guess what Dogs, it doesn't. I have filed a complaint on the grounds that the Postal Service has not exercised "Ordinary Care" or even "Reasonable Care". We will see where that goes.
I must say that Dave has been a real gentleman about this whole thing and it has been a privilege to do business with him. I feel that I have gotten to know the "Real Dave" through this and look forward to visiting with him at the Blade Show.
I will now give you all my personal guarantee, "I will never ship anything to any of you without insuring it.
Thanks for listening.
As most of you know, I'm just a small fish in a big pond. I am trying to supply knifemakers and blacksmiths with some of the things they need, motors, belt grinder workshops, and forge supplies. This is not a big business to me and any loss really hurts.
Last week I mailed two motors to Dave at Great Lakes Waterjet, Inc. I sent them parcel post and the post master asked if I wanted to put tracking on them. I commented about insurance and she said that tracking would be enough. Well, Dave got one motor 4 days later. The box was torn up, the switches that were sent were pulverized and the fan cover was ripped off and destroyed. The second motor (separate package) has yet to show up. I can't even start tracking for another 9 days. The Postal Service is only to quick to ask me, "Well, did you buy insurance?" No, I was told the tracking would take care of it. Well, guess what Dogs, it doesn't. I have filed a complaint on the grounds that the Postal Service has not exercised "Ordinary Care" or even "Reasonable Care". We will see where that goes.
I must say that Dave has been a real gentleman about this whole thing and it has been a privilege to do business with him. I feel that I have gotten to know the "Real Dave" through this and look forward to visiting with him at the Blade Show.
I will now give you all my personal guarantee, "I will never ship anything to any of you without insuring it.
Thanks for listening.