Agree, Kershaw never, never, never gives you a hard time. You want parts? Call or email. Need it fixed by them? N0 problemo and don't bother sending them money for return shipping. They don't want it. It will be returned fixed and sharpened or NIB.
Torsion bars break all the time and they don;t consider it wear and tear. Ask them for a few of them.
I'm still not a fan of their products but it is what it is.